You may have noticed that some of your passport applications have come up short or not received any response from the country you have applied for a visa to travel to.
That’s because your passport has been flagged as invalid.
But if you do get a response, it might be because your application is under investigation by the Department of Immigration and Border Protection (DIBP).
The DIBP can issue a Suspicious Activity Report (SAR) if there is reasonable grounds to believe that a visa application has been submitted that has not been approved or the visa application was submitted in a manner that does not conform to the requirements of the country’s visa regulations.
If the SAR is issued, it is not usually a matter of a short time, or even a short notice, but a matter for your own safety.
If your passport was flagged as not valid, you will need to go to the nearest Customs office and request a Refusal to Accept Certificate (RBC) or other document to prove that your passport application was valid.
The RBC is a document that the DIBPS can use to show you that your visa application is valid.
The RBC will show that your application was issued in accordance with the requirements outlined in the country of issuance, and that it is valid and therefore your visa should be accepted.
You can obtain a copy of the RBC by calling the DIP’s Travel Agent or by visiting their website at the Department’s Travel Information Centre.
In some countries, such as the UK and US, the Department will accept your passport and send it to you.
You will need your passport’s expiry date and the date you submitted the visa to show that the application was approved.
You should also have your visa issued if your application has not received a response.
The DIBPs website will show you the time the visa was granted and when it expires.
If you need help getting your passport approved, visit the Department for Immigration and Customs Enforcement’s website.